Technical Tip : How to block Hotmail Web Messenger
Description
This article explains how to block Hotmail Web Messenger.
Scope
Hotmail Web Messenger, Web Chat, FortiOS, embedded chat
Solution
This procedure uses an application control feature that is only available for v4 firmware. It is not applicable to v3 firmware.
1. From the WebGui open UTM > Application control > Create New > Fill next details.
Category : IM
Application : Hotmail.Web.Messenger
Action : Block
Tick Enable Logging

2. Select 'OK' to save.

3. Apply this Application control in the relevant protection profile.

4. Clear all existing sessions or wait until they timeout. Once there are no existing sessions that were opened before the policy modification then access to Hotmail Web Messenger will be prevented for all clients.
The message "Your Internet connection is experiencing problems or your network administrator has blocked Hotmail Web Messenger" should then be displayed to users in their browser.