Technical Tip: How to active FortiSMS

Description

This article describes the steps to activate FortiSMS.

Scope

FortiGate.

Solution

Use the command below to activate FortiSMS.

execute fortiguard-message add <Activation code>
execute fortiguard-message update

execute fortiguard-message add XXXX-XXXX-XXXX-XXXX-XXXX

Activation code is being activated

execute fortiguard-message update
Update command sent.

execute fortiguard-message info
Controller server status: registered
Expiry date: 20220111
SMS max allowed: 100
SMS used: 0
Last update: Mon Jan 11 19:26:26 2021

Current message server: 208.91.113.184:443
Message server status: unknown

If admin still has issues, please collect below logs:

diagnose debug application forticldd -1
diagnose debug application updated -1
execute fortiguard-message update
execute fortiguard-message info