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vhitnal
Staff
Staff
July 17, 2015

Technical Tip: How to activate 'Save Password', 'Auto Connect', and 'Always Up' in FortiClient

  • July 17, 2015
  • 1 reply
  • 65535 views

Description

 

This article explains how to activate the 'Save Password', 'Auto Connect' and 'Always Up' options in FortiClient.

ctanev_FD36785_tn_FD36785.jpg

 

Scope

 

FortiGate.


Solution

 

The 'Save Password', 'Auto Connect', and 'Always Up' options in FortiClient depend upon the VPN (IPsec) or SSL VPN configuration of the FortiGate device.  These can be enabled from the CLI as shown below.

For SSL VPN:
 
config vpn ssl web portal
    edit [portal_name_str]
        set auto-connect enable
        set save-password enable
        set keep-alive enable
end
 
For IPsec:
 
config vpn ipsec phase1-interface
    edit [vpn name]
        set save-password enable
        set client-auto-negotiate enable
        set client-keep-alive enable
    end
end
 
Note:
*. vpn auto-connect/always-up features are not supported in the FortiClient 6.2.X onwards for the free version.
 
 
  • In some cases, when setting the save passoword feature, client auto negotiate option and client-keep-alive option, it is possible to encounter the following error:

 

image.png

 

  • This is due to the unity-support option; unity-support: Enable/disable support for Cisco UNITY Configuration Method extensions. Note that Unity-support is disabled after IKE version is changed from v2 to v1
  • To resolve this problem unset the unity-support option and then it is possible to successfully set the keep alive and auto-negotiate options.

 

image.png


Note:

The following features are not supported in the FortiClient 6.2.X - 7.0.2 v free versions:

  • VPN auto-connect/always-up.
  • VPN before logon.
  • On-net/off-net.
  • Host check features.
  • Central management
  • No feedback option & no diagnostic tool under help/info page.
  • IKEv2 is not supported on FortiClient 6.2.x free version.
  • TAC support.

 

Note:

v5.0 up to v7.0 are out of engineering support. These commands might be different on higher versions. Consider upgrading the firmware level on the device to a supported version (v7.2 up to v7.6). Check the firmware path and compatibility depending on the hardware model: FortiGate Upgrade Tool.

 

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December 21, 2022