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rp1996
Staff
Staff
July 29, 2025

Technical Tip: FSSO group filter configured on collector agent is not reflecting on FortiGate

  • July 29, 2025
  • 0 replies
  • 284 views
Description This article describes the reason why the applied FSSO group filter on the collector agent is not working as expected. 
Scope FortiGate, FSSO collector agent. 
Solution

The added group filter on the FSSO collector agent is not reflecting on the FortiGate.

 

FSSO_1.png

 

In the image below, the only serial number is set in the field of the FortiGate serial number section, which is not the correct format for applying the group filters. 

  FSSO_2.png

 

The correct format is: format <SN>-<VDOM>.

 

Example below:

 

FSSO_3.png

 

After correcting the format of the group filter on the collector agent, the selected group filter is effictive. 

 

FSSO_4.png