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caunon
Staff
Staff
April 30, 2025

Technical Tip: FortiView Monitor feature doesn’t show the graph in FortiGate.

  • April 30, 2025
  • 0 replies
  • 692 views
Description

This article describes the situation where the FortiView Sources feature does not show the graph in FortiGate under Dashboard -> FortiView Monitor. ( Sources, Destinations, Policies)

Scope

FortiGate v7.0 and above.

Solution

FortiView monitors do not display load vs. time graphs.

 

  1. Dashboard -> FortiView Sources/Destinations/Policies. The graph above the table is not visible.

 

 

1_NoGraph.png

 

 

To fix:                

  1. Check if the FortiGate model has 'Log hard disk: Available' by running this CLI command:

 

FortiGate # get system status

 

Version: FortiGate v7.2.8,build1639,240313 (GA.M)

Security Level: 1

Firmware Signature: certified

Virus-DB: 1.00000(2018-04-09 18:07)

Extended DB: 1.00000(2018-04-09 18:07)

AV AI/ML Model: 0.00000(2001-01-01 00:00)

IPS-DB: 6.00741(2015-12-01 02:30)

IPS-ETDB: 6.00741(2015-12-01 02:30)

APP-DB: 6.00741(2015-12-01 02:30)

FMWP-DB: 0.00000(2001-01-01 00:00)

INDUSTRIAL-DB: 6.00741(2015-12-01 02:30)

IPS Malicious URL Database: 1.00001(2015-01-01 01:01)

IoT-Detect: 0.00000(2022-08-17 17:31)

Serial-Number: FG201E4Q17901697

BIOS version: 05000004

System Part-Number: P19087-03

Log hard disk: Available

Hostname: FortiGate-201E

Private Encryption: Disable

Operation Mode: NAT

Current virtual domain: root

Max number of virtual domains: 10

Virtual domains status: 1 in NAT mode, 0 in TP mode

Virtual domain configuration: disable

FIPS-CC mode: disable

Current HA mode: standalone

Branch point: 1639

Release Version Information: GA

FortiOS x86-64: Yes

System time: Tue Apr 29 13:09:55 2025

Last reboot reason: warm reboot

 

FortiGate # get system status

 

Version: FortiGate v7.2.8,build1639,240313 (GA.M)

Security Level: 1

Firmware Signature: certified

Virus-DB: 1.00000(2018-04-09 18:07)

Extended DB: 1.00000(2018-04-09 18:07)

AV AI/ML Model: 0.00000(2001-01-01 00:00)

IPS-DB: 6.00741(2015-12-01 02:30)

IPS-ETDB: 6.00741(2015-12-01 02:30)

APP-DB: 6.00741(2015-12-01 02:30)

FMWP-DB: 0.00000(2001-01-01 00:00)

INDUSTRIAL-DB: 6.00741(2015-12-01 02:30)

IPS Malicious URL Database: 1.00001(2015-01-01 01:01)

IoT-Detect: 0.00000(2022-08-17 17:31)

Serial-Number: FG201E4Q17901697

BIOS version: 05000004

System Part-Number: P19087-03

Log hard disk: Not Available

Hostname: FortiGate-201E

Private Encryption: Disable

Operation Mode: NAT

Current virtual domain: root

Max number of virtual domains: 10

Virtual domains status: 1 in NAT mode, 0 in TP mode

Virtual domain configuration: disable

FIPS-CC mode: disable

Current HA mode: standalone

Branch point: 1639

Release Version Information: GA

FortiOS x86-64: Yes

System time: Tue Apr 29 13:09:55 2025

Last reboot reason: warm reboot

 

  • If it shows  'Log hard disk: Not available', this FortiGate model does not show the graph under FortiView monitor.
  • If it shows 'Log hard disk: Available', follow the steps below to show the graph under FortiView Sources of FortiGate.

 

Go to Dashboard -> FortiView Sources/Destinations/Policies -> Sort by Bytes. At the top right, select the '3 dots' icon to show the Settings icon:

 

2.png

 

Select the Setting icon, edit Dashboard Widget – Sources/Destinations/Policies  -> Device,  choose FortiGates, and select 'OK'.

 

3.png

 

4.png

 

It will show the graph under Dashboard -> Sources/Destinations/Policies >FortiView Sources by Bytes as below.

 

5.png