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naveenk
Staff
Staff
May 29, 2020

Technical Tip: FortiSandbox cloud option is missing when 'Sandbox Inspection' is enabled

  • May 29, 2020
  • 0 replies
  • 4013 views

Description
Only 'on-premise' option is enabled when 'Sandbox Inspection' is activated under Security Fabric -> Fabric Connectors.

This article describes how to get FortiSandbox cloud option.

Solution
When 'Sandbox Inspection' is enabled, only 'on-premise' option and not the FortiSandbox cloud is visible, as shown below:

 
 

 


To get the option back, select the region for FortiCloud using the below CLI command (For Global Region):

# execute forticloud-sandbox region
0 Global
1 Europe
2 Japan
3 US

Select cloud Sandbox region[0-3]:0
Cloud Sandbox region is selected: Global

Then log back to the unit and enable 'Sandbox Inspection' to get the option for FortiSandbox Cloud.