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chowr_ftnt
Staff
Staff
April 11, 2025

Technical Tip: FortiGate may reboot more than 1 time when upgrading to v7.4

  • April 11, 2025
  • 0 replies
  • 852 views
Description FortiGate NP7 platforms may reboot twice or three times when upgrading to v7.4.
Scope FortiGate.
Solution

The default QoS type can be verified by following the CLI commands.

 

show full system npu | grep default-qos-type

In FortiGate v7.0 or v7.2, the NPU default-qos-type is shaping.

Since FortiGate v7.4, the default-qos-type has been changed from shaping to policing.

 

Therefore, when upgrading to v7.4, FortiGate needs to reboot more than 1 time to set the NPU driver setting same as the CLI setting.

 

Starting from v7.4.8 GA  and v7.6.1 3 GA, the option for 'default-qos-type' can only be set to 'policing'. This is to deal with a known issue where the Queuing based Traffic Management QTM module in NP7 models is responsible for shaping, may hang when receiving a packet with MTU size 6000 or larger, causing FortiOS not to honor fragmentation.

 

config system npu
    set default-qos-type policing <---
end

 

Details related to this change can be found on the following release notes link: Changes to NP7 traffic shaping.