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jera
Staff
Staff
December 18, 2025

Technical Tip: FortiGate is unable to route the traffic correctly due to IP conflict with administratively down interface

  • December 18, 2025
  • 0 replies
  • 444 views
Description

This article indicates why a network conflict with an administratively down interface prevents FortiGate from properly routing traffic.

Scope FortiGate.
Solution

Sample Topology:

DMZ port 1 <> FortiGate <> IPSEC Tunnel <> (Remote Subnet) 10.10.10.3 (Server)

 

DMZ interface (10.10.10.1/24) and the IPSec remote network (10.10.10.3) are in the same subnet. FortiGate will never forward that traffic into an IPSec tunnel.

 

Scenario:

DMZ interface is administratively down/down.  IPSEC tunnel is up.

 

Explanation:

  • FortiGate will still treat 10.10.10.0/24 as a connected subnet, not something that should be routed through IPSEC.
  • The FortiGate routing behavior precedence:
    • Connected Routes.
    • Static Routes.
    • Dynamic Routes.

 

Since 10.10.10.0/24 is/was directly connected, FortiGate tries to ARP 10.10.10.3 and will never consider IPSEC as a valid path.

 

This happens even when the interface is down/admin down, because the subnet still exists in the routing table logic. 

 

Possible Fix:

  • Use a different subnet on each side.
  • In this example, if the DMZ is no longer in use, the DMZ IP address could be removed or changed to another subnet. 
  • If the DMZ is in use and there is no desire to change the IP address, it can be corrected by implementing a Site-to-site VPN with overlapping subnets solution.
    Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
    Thought Leadership. Security Summit. Thursday, October 8th. Disney's Grand Californian Hotel & SPA, Anaheim, CA.