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jera
Staff
Staff
December 18, 2025

Technical Tip: FortiGate is unable to route the traffic correctly due to IP conflict with administratively down interface

  • December 18, 2025
  • 0 replies
  • 369 views
Description

This article indicates why a network conflict with an administratively down interface prevents FortiGate from properly routing traffic.

Scope FortiGate.
Solution

Sample Topology:

DMZ port 1 <> FortiGate <> IPSEC Tunnel <> (Remote Subnet) 10.10.10.3 (Server)

 

DMZ interface (10.10.10.1/24) and the IPSec remote network (10.10.10.3) are in the same subnet. FortiGate will never forward that traffic into an IPSec tunnel.

 

Scenario:

DMZ interface is administratively down/down.  IPSEC tunnel is up.

 

Explanation:

  • FortiGate will still treat 10.10.10.0/24 as a connected subnet, not something that should be routed through IPSEC.
  • The FortiGate routing behavior precedence:
    • Connected Routes.
    • Static Routes.
    • Dynamic Routes.

 

Since 10.10.10.0/24 is/was directly connected, FortiGate tries to ARP 10.10.10.3 and will never consider IPSEC as a valid path.

 

This happens even when the interface is down/admin down, because the subnet still exists in the routing table logic. 

 

Possible Fix:

  • Use a different subnet on each side.
  • In this example, if the DMZ is no longer in use, the DMZ IP address could be removed or changed to another subnet. 
  • If the DMZ is in use and there is no desire to change the IP address, it can be corrected by implementing a Site-to-site VPN with overlapping subnets solution.