Technical Tip: FortiGate in HA Cluster reports an Error 'secondary and primary have different hdisk status, Shutdown the box!'
| Description | This article describes an issue in which the secondary firewall shuts down following an attempt to upgrade the HA cluster to firmware version 7.4.1 build 2463. |
| Scope | FortiGate 401F |
| Solution | During a firmware upgrade of the FortiGate 401F HA cluster using the uninterruptible upgrade method to FortiOS v7.4.1, the secondary FortiGate upgrades successfully to version 7.4.1 and then shuts down, displaying the following log message on the console interface.
secondary and primary have different hdisk status, Shutdown the box!
However, the primary firewall fails to upgrade as the upgrade window is exceeded. To resolve this issue, disconnect the primary firewall from the HA cluster, manually upgrade both the primary and secondary units to firmware version 7.4.2 or later, and once the upgrades are successfully completed, reconnect the HA cables to restore high availability. |