Technical Tip: FortiGate generating power supply failed logs in System Events after firmware upgrade to 7.0.8
| Description | This article describes the power supply failed log issue after the firmware upgrade to 7.0.8. |
| Scope | Software: Firmware v7.0.8. |
| Solution | In FortiGate Firmware v7.0.8, the PSU Alarm log and SNMP trap have been introduced for FortiGate 10xF and 8xF models as per the known issue section #782962 in the release notes below:
If a single power supply is plugged into the FortiGate-8xF and 10xF, FortiGate will generate the below log every minute under Log & Report -> System Events:
date=2022-11-20 time=10:58:21 eventtime=1668970701989130220 tz="-0800" logid="0100022105" type="event" subtype="system" level="critical" vd="root" logdesc="Power supply failed" action="ipmc-sensor-monitor" status="failure" msg="PSU [2] not detected" utmref=0:1668970701
This log has a critical severity level, which means if there is an alert mail setup, constant emails from FortiGate will be received.
This is expected behavior in 7.0.8.
Workaround: These warnings can be avoided on the units by connecting both PSUs to the power source. |