Technical Tip: FortiAP registration status displayed as ‘Not Registered’ after upgrade

After upgrading to the above-mentioned versions, FortiAP registration status is displayed incorrectly as 'not registered'. The AP’s functionality is unaffected, and it continues to pass traffic for all wireless users.

FortiAP will temporarily display the correct registered status when 'Refresh Registration' is selected. 

However, after reloading the GUI page, the status reverts to 'Not Registered'.

While maintaining in the same page and selecting 'Refresh Registration' for the selected FortiAP, the registration status will become registered. 

This issue has been resolved in v7.4.10 (Bug ID: 1214109 Release Note 7.4.10).

Important notes:

• The FortiAP and the FortiGate have to be registered on the same FortiCare account for FortiCloud registration.
• To validate if the device is registered to the same account, refer to the article Technical Tip: FortiAP and FortiSwitch registration failed via FortiGate due to FortiCloud account mismatch.