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Anonymous_User
Contributor
November 17, 2004

Technical Tip: False alarm message 'Factory Default'

  • November 17, 2004
  • 0 replies
  • 1407 views
Description
This article describes the 'Factory Default' message during firmware upgrades on FortiGates and explains when it can be safely ignored.
Scope FortiGate.
Solution

When the firmware is upgraded on the FortiGate, it is possible to receive the following message:

 

Configuration will return to "Factory Default".

 

As long as the firmware is upgraded, and not downgraded to an earlier version, the FortiGate will preserve the configuration file.

 

It is possible to disregard this message as long as the new image is a higher build number. It is recommended to back up the FortiGate configuration file before performing any firmware upgrades.

 

Summary.

  • If the firmware upgrade path is valid, the 'Factory Default' message is harmless.
  • A configuration reset could only be triggered by an incompatible upgrade or downgrade.
  • Make a backup of the configuration at all times.

 

For details on backing up the configuration, check this document: Configuration backups and reset

 

Note: 

To check the status of an OS upgrade on a FortiGate , use the following CLI command (in case auto-updates are enabled):

 

diagnose auto-update status

 

 

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