Technical Tip: Crash logs on the unit shows repetitive message 'AV database changed (1); restarting workers'
Description
This article describes the meaning of Crash log message,
Solution
These messages are expected during FortiGuard updates as the AV daemon requires restarting to load the new signatures/definitions.
These actions are being logged into the crash log.
This is not an event log that can be seen in the Logs & Report. This is generated by the system and it is not possible to disable it.
After FortiGuard updates, AV daemon needs to be restarted to load the new AV definitions.
This crash log will not impact the performance of the device and These AV events can be safely ignored.
This article describes the meaning of Crash log message,
16380: 2018-09-24 14:45:07 scanunit=manager pid=7853 str="AV database changed (1); restarting workers'
16381: 2018-09-24 14:45:08 <07853> scanunit=manager str="Success loading anti-virus database.'
Solution
These messages are expected during FortiGuard updates as the AV daemon requires restarting to load the new signatures/definitions.
These actions are being logged into the crash log.
This is not an event log that can be seen in the Logs & Report. This is generated by the system and it is not possible to disable it.
After FortiGuard updates, AV daemon needs to be restarted to load the new AV definitions.
This crash log will not impact the performance of the device and These AV events can be safely ignored.