Skip to main content
dshiraddi
Staff
Staff
April 21, 2020

Technical Tip: Configuration restore option is not appearing

  • April 21, 2020
  • 0 replies
  • 6131 views

Description

 

The article describes a solution for the admin user issue if the configuration restore option is not appearing.


Solution

 

Login with a super admin user account.

Go to Firewall -> System- > Administrators and select the admin user.

 
 
Edit the admin user under 'Administrator profile and select 'super_admin'.
  
 
Now login again with the previous admin user account that had an issue and the restore option will appear.
 
 
From CLI:

Login with the super admin user account then enter the below command:
config sys admin
    edit <admin user name>
        set accprofile super_admin
    end   
 

If Administrator Account is created using the Administrator profile 'Prof_Admin'.

1ad.PNG
The backup configuration restore option will not be available for that Prof Admin Account.

Picture1.png
Admin Account using Administrator Profile 'Super_Admin' is only able to restore the backup configuration for the Firewall.

Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!