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johnathan
Staff
Staff
September 25, 2024

Technical Tip: CA Certificate is not trusted on macOS, even though it was imported correctly

  • September 25, 2024
  • 0 replies
  • 2732 views
Description This article describes how to resolve a scenario where a CA Certificate is not trusted on macOS even though it was imported correctly.
Scope MacOS.
Solution

When importing a CA certificate in MacOS, it will go into something called the Keychain.
This can be accessed by searching for 'Keychain Access' in Spotlight, or by opening a certificate file. 


Even after importing the CA certificate, the Keychain will not implicitly trust the certificates it has installed.
 


It is possible to know if it is not trusted as it has a red X through it, and the message 'This root certificate is not trusted’ appears.
It is necessary to 'right-click' the cert, select ‘Get Info’
 then select ‘Always Trust'.

 
ca cert macos.PNG
After this, it will not show any certificate error in the browser nor will the FortiGate inform the certificate is untrusted.