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hbac
Staff
Staff
December 8, 2024

Technical Tip: Authentication failure after migrating to FortiGate using FortiConverter

  • December 8, 2024
  • 0 replies
  • 956 views
Description

This article describes an issue when it is not possible to login to FortiGate after restoring a converted configuration file from FortiConverter.

 

auth fail.PNG

Scope FortiGate.
Solution

The converted configuration file does not have the same administrator credentials. To find the new credentials, go to the FortiConverter ticket at https://service.forticonverter.com and select 'Instructions for the Converted Config file'.

 

fc.PNG

 

The username and password will be shown in the instructions.

 

username.PNG

 

Related article:

Technical Tip: How to use FortiConverter