Technical Tip: Application details not available on FortiCloud summary report

This article describes how to enable Application details.

Application details are not available on the FortiCloud summary report when logs are being sent to FortiCloud from FortiGate.

Make sure logs are reaching FortiCloud from FortiGate.

Check in the policy if:

• UTM profiles are selected under web filter, application control and security profiles.
• Log all sessions are enabled
•  Deep inspection is enabled under SSL/SSH inspection of the policy.
  
  

Make sure the connection to FortiCloud is up using the following command:

diagnose test application forticldd 3
Debug zone info:
FAZCLOUD:
Domain:GLOBAL
Home log server: 173.243.132.190:514
Alt log server: 173.243.132.101:514
Active Server IP: 173.243.132.190
Active Server status: up
Log quota: 500000000MB
Log used: 2360MB
Daily volume: 1000000MB
fams archive pause: 0
APTContract : 0
APT server: 0.0.0.0:0
APT Altserver: 0.0.0.0:0
Active APTServer IP: 0.0.0.0
Active APTServer status: unknown