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candawi
Staff
Staff
September 30, 2024

Technical Tip: Access Denied error when creating a new VLAN interface in the GUI

  • September 30, 2024
  • 0 replies
  • 599 views
Description This article describes how to solve this issue when unable to create a new VLAN interface in the GUI.
Scope FortiGate.
Solution

A sample error when attempting to create a new VLAN interface:

 

1.jpg

 

Make sure that the logged-in user in FortiGate has read/write access to create a VLAN interface: Technical Tip: Configuring admin profiles on the FortiGate for enhanced security and access control

 

Proceed in creating a VLAN interface in CLI to see if there is any error: VLAN

 

If there are no errors encountered and able to successfully create a VLAN interface in CLI, proceed in clearing the cache and cookies of the browser. Try accessing the GUI in a different browser too. If both do not work, contact Fortinet Technical Support