Technical Note: FortiGate is down and HQIP returns 'Boot Device Test - FAIL'
Description
After loading an HQIP image and performing the Hardware Quick Inspection Procedure on the unavailable unit the following error is returned in the results:
==> Boot Device Test
Testing write and read to hard disk(/dev/sda): Size xxxxMB
hdtest.c(xxx): Read error:Input/output error.
hdtest.c(xxx):
Total 1 block(s) read/write error.
<== Boot Device Test - FAIL
==> Boot Device Test
Testing write and read to hard disk(/dev/sda): Size xxxxMB
hdtest.c(xxx): Read error:Input/output error.
hdtest.c(xxx):
Total 1 block(s) read/write error.
<== Boot Device Test - FAIL
Solution
The unit possibly has a defective Boot Device. Please contact your partner or Fortinet Technical Support for further assistance.