Technical Tip: FortiExtender LTE connectivity is down and CONNMGR logs shows as 'CONNMGR :modem :agent_need_activate_sim:542 : | agent 0, agent_modem->pause_state_machine=110'

- CONNMGR logs on the FortiExtender shows as follows.

.[516 ]CONNMGR :modem :agent_need_activate_sim:542 : | agent 0, agent_modem->pause_state_machine=110
.[518 ]CONNMGR :modem :agent_need_activate_sim:542 : | agent 0, agent_modem->pause_state_machine=109
.[521 ]CONNMGR :modem :agent_need_activate_sim:542 : | agent 0, agent_modem->pause_state_machine=108
.[524 ]CONNMGR :modem :agent_need_activate_sim:542 : | agent 0, agent_modem->pause_state_machine=107
.[526 ]CONNMGR :modem :agent_need_activate_sim:542 : | agent 0, agent_modem->pause_state_machine=106
.[529 ]CONNMGR :modem :agent_need_activate_sim:542 : | agent 0, agent_modem->pause_state_machine=105
.[532 ]CONNMGR :modem :agent_need_activate_sim:542 : | agent 0, agent_modem->pause_state_machine=104
.[534 ]CONNMGR :modem :agent_need_activate_sim:542 : | agent 0, agent_modem->pause_state_machine=103

To fix it:

Configure the LTE plan (APN details) and also the PIN for the SIM if required properly.

So that SIM can connect to the ISP without any issues.

Similar reference links below,

https://community.fortinet.com/t5/FortiExtender/Technical-Tip-How-to-collect-DM-logs-on-the-FortiExtender-GUI/ta-p/218666

https://community.fortinet.com/t5/FortiExtender/Technical-Tip-How-to-download-Debug-Info-on-the-FortiExtender/ta-p/194327

https://community.fortinet.com/t5/FortiExtender/Technical-Tip-How-to-configure-SIM-PIN-for-SIM1-and-SIM2-on/ta-p/193471

https://community.fortinet.com/t5/FortiExtender/Technical-Tip-How-to-configure-and-debug-4G-LTE-connection/ta-p/194484