Technical Tip: Installing Collector on iPadOS

Description

This article describes the issue of installing the collector on iPadOS and provides a solution to this problem. The user is unable to install the collector on iPadOS version 18.71.

Scope

FortiEDR.

Solution

To resolve the issue of installing the collector on iPadOS, follow these steps:

1. Check the compatibility of the collector with iPadOS. Currently, the collector is not supported on iPadOS; it only supports devices with macOS.

2. Consider using a device with a supported operating system, such as macOS, to install the collector.