Technical Tip: How to Update the FortiEDR Collector Installer Version in Central Manager Using a Content file (.NSLO)

The FortiEDR Central Manager includes a 'Request Collector Installer' feature to obtain the installer file. Updating the available Collector versions depends on the type of the FortiEDR environment.

There are two main methods:

• Shared Cloud environment: Open a TAC ticket to request the Collector installer update if the available Collector version is not the latest.
• MSSP, Dedicated Cloud (2000+ License Seats), and On-Premises environment: Follow the steps below to upload FortiEDR Collector Content file (.NSLO) to the Central Manager.

1. Log in support.fortinet.com.
2. Download the Content file (.NSLO) of the latest Collector version from support -> Service Updates page:

For Linux, download all three .nslo content files and upload each to the Central Manager.

To check the current latest Collector versions and compatibility information, visit the Latest Release Version Chart

3. Go to the Central Manager and select 'Hoster view':

4. Upload the Content file (.NSLO) to the Central Manager under Administration -> Licensing -> Load Content).

5. Once the Content file is uploaded, the new Collector Installer is available in 'Request Collector Installer':