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david_pereira
Staff & Editor
Staff & Editor
January 12, 2026

Technical Tip: How to create FortiEDR Manager administrative users

  • January 12, 2026
  • 0 replies
  • 821 views
Description This article describes the correct way to create FortiEDR Manager administrative users.
Scope FortiEDR Manager v7.0+.
Solution

Since FortiEDR Manager version 7.0, dots(.) are not allowed in the username. When attempting to create it using dots, the following error message appears:

 

Img01.jpg

 

To fix this issue, instead of using dot(.), use underscores (_), like in the example below:

 

Img02.jpg

 

By following this approach, the username can be created without any further issues.