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Staff
Staff
May 3, 2022

Technical Tip: FortiEDR - Installing client on VDI Horizon results in publishing failure.

  • May 3, 2022
  • 0 replies
  • 641 views
Description This article describes how to install on Horizon VDI Master Image.
Scope FortiEDR.
Solution

 ->Install Collector with the VDI switch.
 ->Make sure it is running in the console and green.
 ->Make sure the services are running fine with an Automatic setting
 ->If all is good, open the command prompt as Admin.


    Run this command:

 

FortiEDRCollectorService.exe --stop --clean

 

    Note: The —clean remove the agentId from bootstrap.

 

 ->Shutdown the machine.
 ->Take a snapshot of the procedure.
 ->Push out images.

Note: Start the image again  and follow the process again.

 ->Open command prompt as Admin
 ->Run this command:


 FortiEDRCollectorService.exe --stop --clean

 

Note: The —clean remove the agentId from bootstrap


 ->Shutdown the machine.
 ->Take a snapshot of the procedure.
 ->Push out images.

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