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kwernecke
Staff
Staff
September 28, 2022

Technical Tip: Error on 'Inventory' button Manager 'Collectors with a newer version than the Core exists'

  • September 28, 2022
  • 0 replies
  • 327 views
Description This article describes about the error 'Collectors with a newer version than the Core exists'.
Scope FortiEDR
Solution

In case Collectors are on a newer version than all Cores running this message will appear. 

 

How to know if user has the latest version of Core or if there is a newer Core version available for upgrade: 

 

See the version release chart in the below link:

 

https://community.fortinet.com/t5/FortiEDR/Technical-Tip-FortiEDR-Latest-Release-Version-Chart/ta-p/209555

 

In some cases there may not be a newer version of Core available and if that is the case user will receive an upgrade as soon a possible. 

 

If a newer version is available in the link above, create a FortiCare ticket and request an upgrade.