Troubleshooting Tip: Captive portal authentication timeout on FortiEdge Cloud
| Description | This article details regarding authentication timeout when using the 'My Captive Portal' feature from FortiEdge Cloud. |
| Scope | FortiEdge Cloud 24.3.0 or newer. |
| Solution | When using FortiEdge Cloud captive portal, there is a default authentication timeout for all users of 86400 seconds, i.e., 24 hours.
It is possible to set the Captive Portal User authentication timeout under Network Settings -> Timeout:
This means that every time a user accesses the SSID, after the specified period, that user will have to go through the captive portal authentication process again.
Related document: |
