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Anthony_E
Staff
Staff
October 29, 2024

Technical Tip: MacOS Reveal Agent-initiated profiles are not installed

Description This article describes that MacOS Reveal Agent-initiated profiles are not installed.
Scope FortiDLP.
Solution

Background:

The Reveal Agent has a command line option to attempt to automatically install macOS system profiles to manage browser extension installation. Starting with macOS Ventura, the mechanism used has been removed by Apple.

 

Symptom:

When attempting to use the macOS Terminal application to install the included Reveal Browser extension profiles, an error will be produced.

 

sudo /Library/Application\ Support/Ava/Reveal/agent/agent browser install <----- Generic.

 

Or:

 

sudo profiles -I /Users/user/Downloads/systemExtensions.mobileconfig <----- Generic.

 

profiles tool no longer supports installs.  Use System Settings Profiles to add configuration  profiles.

 

 

Cause:

MacOS Ventura has restricted the profiles command from being able to install profiles automatically.

 

Workaround:

Use an MDM platform to push .mobileconfig files to macOS devices for browser extensions.

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