Troubleshooting Tip: 'Failed to download PDF report due to an exception'
| Description | This article describes how to fix the issue of 'Failed to download PDF report due to an exception'. |
| Scope | FortiDeceptor v6.0.0 and v6.0.1. |
| Solution | The Error Message 'Failed to download PDF report due to an exception' appears when trying to select Incident -> Analysis -> PDF Report.
The issue can be resolved by upgrading the firmware to v6.0.2 build 0058 or above. |
