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Khidzir_MN
Staff
Staff
July 21, 2025

Troubleshooting Tip: Error 'License upload failed: Get active code fail' when upload the FortiData license file

  • July 21, 2025
  • 0 replies
  • 721 views
Description This article provides a solution for the error 'License upload failed: Get active code fail' when uploading the FortiData license file.
Scope FortiData v7.6.0
Solution

User gets error 'License upload failed: Get active code fail' when uploading the FortiData license file. This error is due to a license format compatibility issue.

 

license_error.png

 

Solution:

Upgrade the FortiData to v7.6.1.

 

Related document:
FortiData Release Notes 7.6.1