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nicky-fortinet
Staff
Staff
August 28, 2025

Troubleshooting Tip: How to debug a failed Cloud account AWS configuration integration on the Fortinet Lacework CNAPP platform

  • August 28, 2025
  • 0 replies
  • 184 views

Description

This article explains how to debug errors in FortiCNAPP Lacework AWS cloud account configuration errors

Scope

FortiCNAPP, Lacework, Compliance, AWS.

Solution

To verify that the cloud account is in an error state, navigate to Settings -> Cloud Accounts.

 

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Select one of the integrations to verify the Error.

 

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The 'Integration Failed' error means that the access credentials to AWS are valid, but attempts to access the account are blocked.


This is likely down to Organization Security Control Policies active within the Cloud environment. 


To fix this issue, ensure that the Role used to Ingrate Fortinet Lacework CNAPP is allowed from all actions listed within the policies attached to the role. 

 

For more information, reach out to the Fortinet Lacework CNAPP Technical support team via FortiCare.