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ngauthier
Staff
Staff
October 19, 2021

Troubleshooting Tip: FortiVoice Cloud Dashboard is not showing the newly registered licenses

  • October 19, 2021
  • 0 replies
  • 797 views
Description
This article explains how to synchronize licenses on FortiVoice Cloud.


Solution
There are three methods to synchronize licenses on FortiVoice Cloud:

Method 1.

Manually refresh the FortiVoice Cloud Dashboard information:

1) Log in to FortiVoice Cloud.

2) Select Dashboard.

3) Go to the Licenses widget and select Sync licenses .




Method 2.

1) Log out of FortiVoice Cloud.

2) Log in to FortiVoice Cloud.

Method 3.

Do nothing and wait 12 hours.

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