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mithing
Staff
mithing
Staff
June 20, 2025

Troubleshooting Tip: Show VPN before logon option not visible on after synchronizing with FortiClient EMS

  • June 20, 2025
  • 0 replies
  • 1873 views
Description This article describes what to check when the option 'Show VPN before logon' is not visible on the endpoint after synchronizing with FortiClient EMS.
Scope FortiClient v7.4.x.
Solution

To resolve the issue, check the following items:

 

  1. Ensure that the Show VPN before logon option is enabled on the remote access profile

 

KB2.png

 

  1. Open the command prompt, run the command 'netplwiz' on the endpoint, and check if the checkbox for Users must enter a user name and password to use this computer is selected.

 

Sample:

 

KB4.png

 

Related document:
Activating VPN before Windows logon

 

  1. If not selected, change the value of the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\PasswordLess\Device\DevicePasswordLessBuildVersion from 2 to 0

 

KB3.png

 

  1. Reboot the endpoint and verify if the 'Show VPN before logon' option is visible.

 

KB5.png
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