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acardona
Staff
Staff
June 9, 2025

Troubleshooting Tip: Mac OS Forticlient popup after reboot

  • June 9, 2025
  • 0 replies
  • 604 views
Description

This article describes the issue of FortiClient' pop-up: 'You are making changes to your Certificate Trust Settings'.

Scope FortiClient.
Solution

The issue occurs when the MAC is rebooted, and the following pop-up will appear after inputting the credential for credentials to sign into the Mac:

 

Anthony_E_0-1749444689551.png

 

Validate the following:

  1. The Full disk access permissions are provided.
  2. ZTNA is disabled.
  3. FortiClient certificates have to be always trusted.

 

If the issue continues, this could match the BUG 1122887. This BUG is solved in 7v7.2.9 and 7v7.4.4.
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