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mithing
Staff
Staff
April 11, 2025

Troubleshooting Tip: Getting 'Permission denied' when perform upgrading EMS v7.4.x

  • April 11, 2025
  • 0 replies
  • 634 views
Description This article describes what to check when getting 'Permission denied' when upgrading EMS v7.4.x.
Scope FortiClient EMS v7.4.x.
Solution

If getting the error message ' Permission denied', the sample message is as follows:

 

kb1.PNG

 

To resolve this issue, make sure to change the permissions and add the ability to execute the permissions to the installation file, then attempt to upgrade again.

 

Sample:

 

chmod +x forticlientems_7.4.3.XXXX.XXX64.bin