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akushwaha
Staff
Staff
August 26, 2025

Troubleshooting Tip: Getting error when connecting FortiClient to FortiClientEMS server

  • August 26, 2025
  • 0 replies
  • 1151 views
Description This article describes a solution for the error 'An invitation code required' received when trying to connect FortiClient to FortiClientEMS by using IP Address.
Scope FortiClient, FortiEMS.
Solution

The following error message may appear when connecting to FortiClient:

Screenshot 2025-08-25 164346.png
Getting this error because when invitation-only registration is enforced on FortiEMS, future FortiClients will not be able to register without an invitation code.

 

Solution:

Use the invitation code to connect to FortiEMS or change the EMS setting to connect without an Invitation Code as below:


Log in to the EMS server under System Settings -> EMS Settings -> Enforce invitation-only registration for and change it to None:

 

Screenshot 2025-08-25 170014.png