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Staff & Editor
Staff & Editor
November 1, 2023

Troubleshooting Tip: 'A valid invitation must be attached'

Description This article describes how to work around the error 'A valid invitation must be attached' that sometimes occurs when adding a deployment package.
Scope FortiClient.
Solution

The following error may be displayed when adding a deployment package:

 

Error(1).png

 

'A valid invitation must be attached'.

 

This is an expected behavior when the invitation code expires.

  • This error means the invitation code is no longer valid and it is necessary to create a new invitation code for the users.
  • The user will not be disconnected from the EMS. The error refers only to the invitation code.

 

On FortiClient Cloud, the invitation code is the only option for the user to enroll with the EMS connection.

 

See the FortiClient Cloud Deployment Guide for instructions on how to create a new invitation code.

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