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New Contributor III
June 9, 2009

Technical Tip: Where to find the FortiClient version, serial number, UID number and registry for GPO install

  • June 9, 2009
  • 0 replies
  • 9925 views

Description

 
This article describes that when contacting the Technical Assistance Center (TAC) to troubleshoot installation and FortiGuard subscription services, users may be asked for the FortiClient version, serial number, Unique Identifier (UID) number, and registry for GPO install.
 
Scope
 
FortiClient.


Solution

 
To get the FortiClient version and serial number, go to FortiClient Console -> General -> Status pageTo get the UID number, go to FortiClient Console -> Maintenance -> Update.

 

The latest versions of FortiClient EMS can be found in the About section.

 

FCT1.png

 

Search registry: 

 

EMS 21.png

 

Related article:
Technical Tip: FortiClient licensing and support