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mle2802
Staff
Staff
September 9, 2025

Technical Tip: VPN profile is not saved after initial config with VPN-only version

  • September 9, 2025
  • 0 replies
  • 1628 views
Description This article describes a solution for the issue where the VPN profile is not saved when initially configuring the VPN profile on the FortiClient VPN-only version.
Scope FortiClient VPN-only version.
Solution

After configuring and saving the VPN profile for the first time, FortiClient redirects to the setup page instead of showing the VPN connection. 

Screenshot 2025-09-08 111658.png

 

Screenshot 2025-09-08 111733.png

 

This happens because FortiClient is not opened as an administrator. Unlock the application by selecting the padlock icon in the top-right corner, and the VPN profile will be visible.

Screenshot 2025-09-08 112117.png

 

Screenshot 2025-09-08 112150.png

 

Screenshot 2025-09-08 112638.png

 

In addition, closing the FortiClient application once it redirects to the setup page after configuration, then opening it again, will show the VPN connection page.