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mithing
Staff
Staff
April 11, 2025

Technical Tip: How to create FortiClient package installer for deployment into EMS v7.4.x in an air-gapped environment

  • April 11, 2025
  • 0 replies
  • 1399 views
Description This article describes how to create FortiClient installer package deployment into EMS v7.4.x in an air-gapped environment.
Scope EMS v7.4.x.
Solution

To create the installer package;

  1. In EMS GUI, go to Deployment & Installers -> FortiClient Installer.
  2. Select 'Add'. 
  3. Under the general tab, choose the version to create. Ensure to enable 'This EMS has no internet connection'.

 

Kb2.PNG

 

  1. Continue to select the Features and Settings under the Advanced tab and select Next and Finish.


KB3.PNG

 

 

  1. Once finished, it will download a 'config.json' file to the device.
  2. Create a FortiCare ticket and provide the config.json file to TAC.
  3. TAC will assist in creating the custom deployment package.
  4. TAC will provide the package installer to upload into EMS, the sample is as follows.

 

sample-upload-installer-10532528.PNG

 

 

  1. Select 'Next' till 'Finish'.

 

This guide applies only if EMS is in an air-gapped environment. The EMS that can reach the Internet, creates the installer as indicated in the document:Adding a FortiClient installer

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