Technical Tip: How to check and enable the 'None' type of invitation code

Sometimes, the invitation type 'None' is greyed out, so by default it is set to type 'local' when creating a new invitation code, as shown below:

There are two causes of this type of issue:

1. Enforce User Verification is enabled in EMS settings, as shown below:                                                                       

Navigate under System Settings -> EMS Settings.

The above option has to be disabled to show the 'None' option to be enabled.

2. Manage Multiple Customer Sites is enabled as shown below:

Either of the above can cause the 'None' type invitation code to be greyed out. This issue may cause the FortiClient endpoint to be unable to connect with FortiClient EMS via Zero Trust telemetry.