Technical Tip: Getting error message 'The features you are trying to use is on network resource that is unavailable'

If getting the error message 'The features you are trying to use is on network resource that is unavailable' when attempting to re-install FortiClient, the sample message is as follows:

To resolve this:

1. Perform the FCremove tool to clean leftover FortiClient, ensure using safe mode: Technical Tip: How to download FortiClient and FCRemove.exe from Support.fortinet.com
2. Check the Registry Editor (regedit) run as administrator to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\ Products, and remove the key containing FortiClient Installer information.
3. Attempt to re-install FortiClient again.