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ctanev1
Staff & Editor
Staff & Editor
August 1, 2022

Technical Tip: FortiClient Web Filtering rating

  • August 1, 2022
  • 0 replies
  • 1412 views
Description This article describes that FortiClient Web Filtering generates an unknown error behind FortiGate.
Scope FortiClient Web Filtering.
Solution

'Unknown', means that the FortiClient cannot communicate with FortiGuardservers.

 

It is necessary to ensure that  'fgd1.fortigate.com' is allowing the firewall policies.

 

Refer to FortiOS Administration Guide:

https://docs.fortinet.com/document/fortigate/7.0.4/administration-guide/217973/using-wildcard-fqdn-addresses-in-firewall-policies