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nelimineti
Staff
Staff
May 8, 2025

Technical Tip: FortiClient Installer creating in airgap network on FortiClient EMS

  • May 8, 2025
  • 0 replies
  • 1035 views
Description This article describes the creation of a FortiClient installer in an air-gap network.
Scope FortiClient EMS 7.4.
Solution

From 7.4, Forticlient EMS requires additional steps to create Forticlient installer and requires a TAC ticket.

Below are the steps to create a FortiClient installer:

 

  1. Login to EMS, select FortiClient Installer, and select Add.


Screenshot 2025-05-07 101130.png

 

  1. Select More options -> select 'This EMS has no internet connection', and enter a Release and Patch (the build number is optional).

    Note: please enter the version number if it is not available from the drop down due to air gap setup" 

Screenshot 2025-05-07 101304.png

 
  1. Select the required Security features.

Screenshot 2025-05-07 101328.png 

  1. Add the Invitation and add the required fields.

Screenshot 2025-05-07 101357.png

 

  1. If the Invitation code is not created, select 'create one here' and then select Yes.

Screenshot 2025-05-07 101422.png

 

  1. Create an Invitation code:

Screenshot 2025-05-07 101611.png

 

  1. Select the invitation code previously created -> select 'Next' and then download the .json file.

Screenshot 2025-05-07 101720.png

 

Screenshot 2025-05-07 101735.png

 

  1. Raise a TAC ticket and attach the json file. The TAC team will provide a package installer.