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nelimineti
Staff
Staff
May 8, 2025

Technical Tip: FortiClient Installer creating in airgap network on FortiClient EMS

  • September 2, 2026 at 7:50 AM
  • 1 reply
  • 1152 views

Description

This article describes the creation of a FortiClient installer in an air-gap network.

Scope

FortiClient EMS v7.4.

Solution

From v7.4, Forticlient EMS requires additional steps to create Forticlient installer and requires a TAC ticket.

Below are the steps to create a FortiClient installer:

 

  1. Log in to EMS, select FortiClient Installer, and select Add.


Screenshot 2025-05-07 101130.png

 

  1. Select More options -> select 'This EMS has no internet connection', and enter a Release and Patch (the build number is optional).

    Note:
    Enter the version number if it is not available from the drop down due to air gap setup.

Screenshot 2025-05-07 101304.png

 

  1. Select the required Security features.

Screenshot 2025-05-07 101328.png

 

  1. Add the Invitation and add the required fields.

Screenshot 2025-05-07 101357.png

 

  1. If the Invitation code is not created, select 'create one here' and then select Yes.

Screenshot 2025-05-07 101422.png

 

  1. Create an Invitation code:

Screenshot 2025-05-07 101611.png

 

  1. Select the invitation code previously created, select 'Next' and then download the .json file.

Screenshot 2025-05-07 101720.png

 

Screenshot 2025-05-07 101735.png

 

  1. Raise a TAC ticket and attach the .json file.
    The TAC team will provide a package installer.

    1 reply

    New Member
    September 1, 2026

    Would be nice if you add a URL under step 8 instead of “Raise a TAC ticket”... 

    Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
    Thought Leadership. Security Summit. Thursday, October 8th. Disney's Grand Californian Hotel & SPA, Anaheim, CA.
    Security Operations Summit: Modernize SecOps. Operate AI-Native.AMER: November 4 | 9:00 AM PST. India and SAARC: November 5 | 10:00 AM IST. EMEA: November 5 | 10:30 AM CET. APAC: November 5 | 11:00 AM SGT