Technical Tip: 'Conflicting Antivirus Software' error
Description
This article describes the 'Conflicting Antivirus Software' error which appears while installing FortiClient software.
This error will appear when there is an active AV currently running in the local machine.
It can be verified if the anti-virus package properly reports into Windows' security centre.
This is then possible to get name of the active AV in the local machine.
Solution
Make sure to uninstall/disable the displayed AV from the above command before executing FortiClient package.
This will return a list of all installed AV products from the local machine:
For Windows (7/8/10).
This article describes the 'Conflicting Antivirus Software' error which appears while installing FortiClient software.
This error will appear when there is an active AV currently running in the local machine.
It can be verified if the anti-virus package properly reports into Windows' security centre.
This is then possible to get name of the active AV in the local machine.
Solution
Make sure to uninstall/disable the displayed AV from the above command before executing FortiClient package.
This will return a list of all installed AV products from the local machine:
For Windows (7/8/10).
WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct Get displayName /Format:ListFor Windows XP.
WMIC /Node:localhost /Namespace:\\root\SecurityCenter Path AntiVirusProduct Get displayName /Format:List.Here is example of the command output.
PS C:\Users\fortitest> WMIC /Node:localhost /Namespace:\\root\SecurityCenter2 Path AntiVirusProduct Get displayName /Format:ListMake sure to uninstall/disable the displayed AV from the above command before to execute FortiClient package.
displayName=FortiClient AntiVirus
displayName=Windows Defender
