Troubleshooting Tip: Export Email ID and FortiToken type of remote users under FortiAuthenticator
| Description | This articles describes how to export FortiToken details and FortiToken type for a remote user on FortiAuthenticator |
| Scope | FortiAuthenticator |
| Solution | When remote users are imported to FortiAuthenticator, FortiToken can be provisioned for those users for MFA purposes.
When users using the export users button listed under Authentication -> User Management -> Remote Users are exported, the FortiToken type and email address of the user is not exported.
For example:
red_user1 has email address abc@123.com and FortiToken Mobile attached to his profile.
When users are exported, the email details and FortiToken type is not exported.
Instead, go to Logging -> Audit Reports -> User Audit -> Download User Audit Report.
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