Troubleshooting Tip: Cannot add SMTP password with more than 64 characters
| Description | This article clarifies the FortiAuthenticator's password character limitation when creating or editing an SMTP server entry via the GUI. |
| Scope | FortiAuthenticator |
| Solution | FortiAuthenticator stores the passwords in an encrypted form. Due to this password encryption, FortiAuthenticator supports only a maximum of 64 characters for the password.
If more than 64 characters are entered, the GUI will display the following error:
In order to proceed with saving the settings, a password with less than 64 or less characters needs to be used. |
