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February 7, 2022

Technical Tip: Windows Agent or OWA agent producting 405 errors in logging

  • February 7, 2022
  • 0 replies
  • 811 views
Description

This article discusses about 405 errors in Windows Agent or OWA Agent logs. 

This is usually due to an incorrect API key (link to KB to create a new key will be below) or the interface of the FortiAuthenticator is not setup to receive REST API calls.

Scope  
Solution

- Log into the FortiAuthenticator and go to System -> Network -> Interfaces.

 

amacchiaverna_0-1644225909385.png

 

- Check the box with the network facing interface(s) that will be receiving REST API calls then select 'Edit'.

 

amacchiaverna_1-1644225909389.png

 

- Ensure 'REST API (/api/)' is enabled under: Admin Access -> HTTPS (TCP/443).

 

amacchiaverna_2-1644225909393.png

 

Related article:

https://community.fortinet.com/t5/FortiAuthenticator/Technical-Note-Enable-FortiAuthenticator-Rest-API/ta-p/191521