Technical Tip: Upload the FortiAuthenticator VM license file

This article describes that every FortiAuthenticator-VM includes a 5-user evaluation license.

During this time, the FortiAuthenticator VM operates in evaluation mode. Before using the FortiAuthenticator VM, enter the license file downloaded from FortiCloud upon registration.

Note:

Plan a maintenance window to apply the FortiAuthenticator VM license, as the VM will reboot.

To upload the FortiAuthenticator VM license file:

1. Log in to the FortiAuthenticator-VM.
2. Go to System -> Administration -> Licensing.
   The Import License page opens.

3. Select Upload a File and locate the license file (.lic) on your computer. Select OK to upload the license file.
4. The VM registration status appears valid once the license has been validated.

Note 1: 

As a part of the license validation process, FortiAuthenticator-VM compares its IP address with the IP information in the license file. If a new license has been imported or the FortiAuthenticator’s IP address has been changed, the FortiAuthenticator VM must be rebooted for the system to validate the change and operate with a valid license.

5. If the IP address in the license file and the IP address configured in the FortiAuthenticator VM do not match, the following error message dialogue box will be received when logging back into the VM.

If this occurs, change the IP address in FortiCloud to match the management IP and re-download the license file. After an invalid license file is loaded to FortiAuthenticator VM, the GUI will be locked until a valid license file is uploaded.

Note 2:

The FortiAuthenticator NTP synchronization is a must to be able to properly validate the license file; otherwise, the following error message will be faced:

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Technical Tip: Unlicensed FortiAuthenticator-VM