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rtichkule
Staff
Staff
January 21, 2026

Technical Tip: Unable to upload the PKCS12 certificate file in FortiAuthenticator

  • January 21, 2026
  • 0 replies
  • 318 views
Description This article describes the reason for the PKCS12 certificate upload failure in FortiAuthenticator.
Scope FortiAuthenticator.
Solution

PKCS12 certificates in the .p12 format are accepted by FortiAuthenticator.

 

Navigate to Certificate Management -> End Entities -> Local Services, select the Import button, and import a PKCS12 certificate. Enter the password and certificate ID, select Import.

 

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FortiAuthenticator gives the error ''<cert name>' is not a PKCS12 certificate' as below, even though the certificate is correct.

 

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Check the encryption algorithm used in that certificate using OpenSSL with the following command:

openssl pkcs12 -info -in "C:\Program Files\OpenSSL-Win64\<cert-name including extension>"

 

Picture1.png

 

The output shows the usage of the weak RC2-40-CBC cipher, which FortiAuthenticator does not support. Hence, it is impossible to decrypt the file, and it gives an error.

 

Note: Ensure that the PKCS12 file was generated with a modern encryption algorithm supported by FortiAuthenticator; if it uses outdated/weak ciphers (such as RC2‑40‑CBC), it will be rejected. Regenerating the .p12 using a current OpenSSL version without legacy ciphers (or re‑exporting the certificate with stronger encryption) typically resolves the upload error.