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ychia
Staff
Staff
December 3, 2024

Technical Tip: Impossible to log in to FortiAuthenticator-VM AWS after deployment

  • December 3, 2024
  • 0 replies
  • 379 views
Description

This article describes why it is not possible to log in to FortiAuthenticator AWS with a default password:

 

fac_ssh_2.jpg

Scope FortiAuthenticator.
Solution

This is because the FortiAuthenticator does not have a valid license. The license still shows FAC-VM0000000000 when the serial console is to the unit.

 

In this scenario, the VM license can only be loaded via FTP/TFTP server.

Once the VM license is loaded, FortiAuthenticator is accessible via GUI/SSH.

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